Can I track my order?
You will receive a tracking email once the product is shipped, including a tracking number where you can follow your shipment status.

I have not received a confirmation email on my order. What do I do?
Contact us here, and we will make sure to send you a new confirmation email!

How many days does it take for my order to arrive?
Norway - Zone 1
Express Shipping (1-2 Business Days) 120NOK
Standard Shipping (1-3 Business Days) Free of charge

Europe - Zone 2
Express Shipping (1-3 Business Days) 140NOK
Standard Shipping (3-7 Business Days) Free of charge

Rest of the World
Express Shipping (2-5 Business Days) 290NOK
Standard Shipping (10-20 Business Days) 150NOK

How can I return or exchange my product?
Please go to Shipping & returns and fill out the online return form.

When do I get my refund for my return?
Refunds are paid back automatically. If you have paid with PayPal, you will get a refund back in your PayPal account. If you have paid with a credit card, the money should be refunded within 2-5 banking days.

Can I change or cancel my order?
Yes, just contact us, and our customer support team will reply within 24h and help you with your request!